Face to Face > Employment
Clinic Coordinator/RN
Thursday, 19 October 2017 12:59

TITLE: Clinic Coordinator/RN

REPORTS TO: Clinic Operations Manager

UPDATED: October 16, 2017

JOB SUMMARY: Face to Face Health and Counseling is a non-profit community clinic providing medical care for young people ages 11-24. The Clinic Coordinator is responsible for providing direct nursing support to our providers and patients, supervising our clinic support staff, and coordinating our clinic OB program. This is a full-time position at 37.5 hours per week. Must have flexibility to work during all clinic hours.

Duties and responsibilities include, but are not limited to, the following:

Lead OB Program

  • Conduct OB intake appointments with all new OB clients, gathering information necessary for providers to begin OB care.
  • Serve as the main point of contact and coordinator with OB providers from both Regions & United.
  • Work with case managers, OB providers, and other clinic staff to direct clinic flow on OB days.
  • Provide nursing assistance to OB providers during OB clinic, including assisting with group education as needed.
  • Manage follow-up care and referrals for OB clients as directed by the OB providers.
  • Respond to medical records requests for OB patients.
  • Triages phone calls from OB patients.

Supervise Clinic Support Staff

  • Supervise clinic nurse, lab lead, and medical assistants including hiring, training, scheduling, and performance management.
  • Actively work with the providers and clinic support staff to develop and improve processes and systems in order to improve efficiency and patient care.
  • Ensure clinic support staff are working within their legal scope of services and compliance issues.
  • Ensure appropriate coverage for clinic functions when support staff are out on PTO.
  • Ensure clinic support staff are trained on and appropriately completing all necessary duties.

Provide Overall Nursing Support

  • Participate in all aspects of patient care, including rooming, interviewing, screening, patient education, cleaning exam rooms, and assisting the providers as needed.
  • Provide non-directive, factually accurate, and un-biased information and education.
  • Dispense and administer medications and immunizations as indicated and/or requested by examiners or nurse practitioners.
  • Assist providers with patient follow-up and post-appointment referrals.
  • Triage phone calls and proactively reach out to patients due for services.
  • Responds to medical records requests.
  • Serve as a resource for front desk staff regarding scheduling and other questions.
  • Maintain patient charts and records in accordance with clinic standards and guidelines, assuring confidentiality of all records.
  • Participate in quality assurance and/or continuous quality improvement activities as assigned.
  • Promote and demonstrate collaborative practice behaviors.
  • Engage in activities that promote professional growth and development to contribute to effective, efficient, and safe patient care.
  • Assist with managing clinic flow.
  • Provide patient care in the context of our guiding principles: journey oriented, trauma informed, non-judgmental, harm reduction, trusting youth-adult relationships, strengths-based, positive youth development, holistic, collaboration.
  • Performs other duties as assigned.

Education & Experience

  • Associate, Diploma, or Bachelor's degree in nursing.
  • Current licensure to practice as a RN in the state of Minnesota.
  • Demonstrated knowledge of the Minnesota Nurse Practice Act and the Scope of Ambulatory Care Nursing.
  • Current Basic Life Support for Healthcare Providers (BLS-HCP) course completion card from the American Heart Association is required prior to date of hire.
  • Two (2) years of experience relevant to the position with OB-GYN experience preferred.
  • Experience supervising others in a medical setting.
  • Demonstrated clinical competence in providing direct patient care and education as well as assisting the provider in the delivery of patient care.
  • Demonstrated ability to manage the complex needs of a reproductive healthcare practice.
  • Ability to work sensitively and effectively with adolescent clients from every socio-economic and ethnic group represented in our community.
  • Strong interpersonal skills and ability to work as a team member.
  • Strong verbal and written communication skills.

Typical Physical Demands and Working Conditions

  • Requires standing and walking for extended periods of time.
  • Requires working under stress in emergency situations.
  • Exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.
  • Requires manual dexterity and coordination sufficient to operate a copier, calculator, telephone, scales, thermometer, and sphygmomanometer; to administer oral and IM medications.
  • Responsibilities may involve occasional lifting of equipment/supplies, usually less than 25 pounds.
  • Must be able to perform the duties outlined on this job description. Appropriate accommodations will be made for disabled individuals.

How To Apply:

E-mail cover letter, resume and salary range to Stephanie Reinitz, Clinic Consultant at Face to Face – This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


Candidates from diverse and underserved populations encouraged to apply.

Equal Opportunity Employer


Development Associate
Wednesday, 18 October 2017 00:00

Title: Development Associate

Reports to: Director of Development


    Position Description:
    The Development Associate is responsible for supporting development activities within the organization by assisting in the implementation of all strategies to achieve annual revenue goals. This position will be responsible for ensuring a high standard of quality in tracking and reporting donor data using the agency’s donor database. The Development Associate will coordinate and produce all donor gift acknowledgements, analyze donor data to promote donor retention and stewardship, assist in fundraising events and donation drives, and work closely with the Development Director on other development and communication projects as needed.

    Primary Duties:
  • Record, process and acknowledge gifts following IRS regulations
  • Conduct database analysis to grow and retain donors and improve data integrity
  • Generate mailing lists, reports and queries from the database
  • Work closely with accounting to report donations and reconcile fundraising and accounting data
  • Respond to donor inquiries, providing excellent customer service
  • Assist with planning and implementing fundraising events
  • Coordinate, track and manage in kind donations and drives
  • Assist with the production and implementation of appeal campaigns and other fundraising communications and strategies
  • Assist with preparation of grant proposals and grants management as needed.
  • Perform other administrative tasks related to development and communications based on needs of the organization and the successful candidate’s interests, aptitudes, and experience.
  • Contribute to building a system of donor stewardship and creating a culture of philanthropy.

    Job Qualifications and Skills:
  • At least one year applicable experience with data management; previous experience with Raiser’s Edge or other donor database management preferred
  • Meticulous attention to detail and follow up
  • Excellent written and verbal communication skills.
  • Strong computer skills including demonstrated experience with Microsoft Office Word and Excel
  • Strong customer service focus with respect to constituents as well as internal customers.
  • Ability to comfortably adjust from working independently to a team-based environment at times
  • Strong organizational skills
  • Ability to maintain composure under pressure
  • Ability to work under set deadlines
  • High degree of integrity, ethical decision making and sound judgment; able to honor confidentiality of information

    Hours and Benefits:
    This is a full-time position at 37.5 hours per week.  Must have some flexibility to work occasional evenings and weekend events when needed. Benefits include generous PTO, holiday pay, short and long term disability, health insurance, and employer paid life insurance.

    How to Apply:
    Please send resume and cover letter to: Ta Vongharath at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Subject line: Development Associate

    Diverse groups including those with disabilities encouraged to apply.

    Equal Opportunity Employer



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