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Clinic Coordinator/RN
Thursday, 19 October 2017 12:59

TITLE: Clinic Coordinator/RN

REPORTS TO: Clinic Operations Manager

UPDATED: October 16, 2017

JOB SUMMARY: Face to Face Health and Counseling is a non-profit community clinic providing medical care for young people ages 11-24. The Clinic Coordinator is responsible for providing direct nursing support to our providers and patients, supervising our clinic support staff, and coordinating our clinic OB program. This is a full-time position at 37.5 hours per week. Must have flexibility to work during all clinic hours.

Duties and responsibilities include, but are not limited to, the following:

Lead OB Program

  • Conduct OB intake appointments with all new OB clients, gathering information necessary for providers to begin OB care.
  • Serve as the main point of contact and coordinator with OB providers from both Regions & United.
  • Work with case managers, OB providers, and other clinic staff to direct clinic flow on OB days.
  • Provide nursing assistance to OB providers during OB clinic, including assisting with group education as needed.
  • Manage follow-up care and referrals for OB clients as directed by the OB providers.
  • Respond to medical records requests for OB patients.
  • Triages phone calls from OB patients.

Supervise Clinic Support Staff

  • Supervise clinic nurse, lab lead, and medical assistants including hiring, training, scheduling, and performance management.
  • Actively work with the providers and clinic support staff to develop and improve processes and systems in order to improve efficiency and patient care.
  • Ensure clinic support staff are working within their legal scope of services and compliance issues.
  • Ensure appropriate coverage for clinic functions when support staff are out on PTO.
  • Ensure clinic support staff are trained on and appropriately completing all necessary duties.

Provide Overall Nursing Support

  • Participate in all aspects of patient care, including rooming, interviewing, screening, patient education, cleaning exam rooms, and assisting the providers as needed.
  • Provide non-directive, factually accurate, and un-biased information and education.
  • Dispense and administer medications and immunizations as indicated and/or requested by examiners or nurse practitioners.
  • Assist providers with patient follow-up and post-appointment referrals.
  • Triage phone calls and proactively reach out to patients due for services.
  • Responds to medical records requests.
  • Serve as a resource for front desk staff regarding scheduling and other questions.
  • Maintain patient charts and records in accordance with clinic standards and guidelines, assuring confidentiality of all records.
  • Participate in quality assurance and/or continuous quality improvement activities as assigned.
  • Promote and demonstrate collaborative practice behaviors.
  • Engage in activities that promote professional growth and development to contribute to effective, efficient, and safe patient care.
  • Assist with managing clinic flow.
  • Provide patient care in the context of our guiding principles: journey oriented, trauma informed, non-judgmental, harm reduction, trusting youth-adult relationships, strengths-based, positive youth development, holistic, collaboration.
  • Performs other duties as assigned.

Education & Experience

  • Associate, Diploma, or Bachelor's degree in nursing.
  • Current licensure to practice as a RN in the state of Minnesota.
  • Demonstrated knowledge of the Minnesota Nurse Practice Act and the Scope of Ambulatory Care Nursing.
  • Current Basic Life Support for Healthcare Providers (BLS-HCP) course completion card from the American Heart Association is required prior to date of hire.
  • Two (2) years of experience relevant to the position with OB-GYN experience preferred.
  • Experience supervising others in a medical setting.
  • Demonstrated clinical competence in providing direct patient care and education as well as assisting the provider in the delivery of patient care.
  • Demonstrated ability to manage the complex needs of a reproductive healthcare practice.
  • Ability to work sensitively and effectively with adolescent clients from every socio-economic and ethnic group represented in our community.
  • Strong interpersonal skills and ability to work as a team member.
  • Strong verbal and written communication skills.

Typical Physical Demands and Working Conditions

  • Requires standing and walking for extended periods of time.
  • Requires working under stress in emergency situations.
  • Exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.
  • Requires manual dexterity and coordination sufficient to operate a copier, calculator, telephone, scales, thermometer, and sphygmomanometer; to administer oral and IM medications.
  • Responsibilities may involve occasional lifting of equipment/supplies, usually less than 25 pounds.
  • Must be able to perform the duties outlined on this job description. Appropriate accommodations will be made for disabled individuals.

How To Apply:

E-mail cover letter, resume and salary range to Stephanie Reinitz, Clinic Consultant at Face to Face – This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


Candidates from diverse and underserved populations encouraged to apply.

Equal Opportunity Employer



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