Face to Face > Employment
Patient Services Representative
Monday, 25 April 2016 00:00

Job Posting

TITLE:                Patient Services Representative - Temp
REPORTS TO:      Clinical Services Coordinator

    The Patient Service Representative is responsible for patient registration, scheduling and insurance assistance; as well as provide support
    for all other clinical services duties.

    Duties and responsibilities include, but are not limited to, the following:
  • Answers all incoming calls in a timely manner and directs to the appropriate team or individual
  • Accurately and efficiently schedules patients
  • Responsible for patient registration process (entering patient demographics, health insurance information into electronic health records
    system and verifies insurance eligibility)
  • Provides information to patients regarding Notice of Privacy Practices, Minor Consent, and other pertinent information per state and
    federal regulation
  • Informs patients of any outstanding amounts due and requests payment - following the Collection Policy
  • Responsible for educating and enrolling patients in the Minnesota Family Planning Program as well as MNsure
  • Responsible for linking patient to additional health resources including insurance, medical, mental health, and dental within Face to
    Face and the community
  • Maintain patient confidentiality as required by agency’s policies and HIPAA
  • Collaborate with other staff and maintain a team work style; maintain professional working relationships with clients, other agencies,
    and contacts
  • Comply with agency’s written employment policies
  • Model behavior that is consistent with, and supportive of healthy adolescent development
  • Perform other tasks or projects as requested

    Typical Physical Demands and Working Conditions:
  • Ability to perform duties and responsibilities typical of an office environment
    Ability to perform the duties outlined on this job description
  • Appropriate accommodations to these physical demands will be made for disabled individuals

    Job Qualifications:
  • Educational background or experience in social work, human services, community health work or patient registration.  1-2 years’
    experience preferred
  • Electronic Health Records experience, preferred
  • Demonstrated ability to achieve high levels of accuracy; detail oriented
  • Ability to keep workflow organized, able to multi-task; ability to prioritize tasks and follow through to completion
  • Ability to work sensitively and effectively with adolescent clients from every socio-economic and ethnic group represented in our
  • Strong team player and strong people skills; ability to make clients comfortable
  • Strong written, verbal, and interpersonal skills, required
  • Strong computer skills and comfort with technology, required

Hours and Benefits:
This is a part-time temporary position for coverage of parental leave. Anticipated coverage needed is from June-September. Hours available
are flexible. Must be able to work every other Saturday.

How to Apply:
Please fill out a Face to Face application and/or send Resume to Stephanie Reinitz at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Subject Line: PSR-Temp

Diverse groups including those with disabilities encouraged to apply.

Equal Opportunity Employer



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